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Privacy Policy

Last updated October 27, 2026

This Privacy Policy explains how Gameer collects, uses, stores, and shares personal information when you use our websites, apps, games, creator tools, embeds, billing flows, marketing pages, and related services.

This policy covers Gameer services on gameer.io and gameer.ai and the related creation tools that link to it. A notice for a particular feature may provide additional details. Accepting Terms or continuing through a creation flow does not waive privacy rights.

Summary

  • We collect account, profile, creator-content, gameplay, billing, support, waitlist, device, and marketing-attribution data.
  • Published games, creator handles, thumbnails, clips, and related metadata may become public or accessible by link or embed.
  • We use providers for authentication, storage, hosting, analytics, payments, communications, and AI/media generation.
  • We use cookies and similar technologies for product functionality, analytics, preferences, and marketing, subject to available consent controls.
  • Privacy rights vary by region; this policy includes sections for EEA/UK/Switzerland, California and other U.S. state laws, Canada, Brazil, and Australia.
  • Account deletion does not guarantee immediate deletion of every backup, shared link, public artifact, or legally required record.

1. Scope, Controller, and Contact

For purposes of this Privacy Policy, Gameer is the operator of the Services covered by this page. Contact details for privacy requests, complaints, and questions:

  • Email: support@gameer.ai
  • Mail: 4676 Admiralty Way, Marina del Rey, CA 90292, United States

If you are using the Services through an organization, school, or business customer, that organization may separately control some data or instructions relating to your use.

2. What We Collect

The categories of information we collect depend on how you use Gameer.

  • Account and profile data: email address, username, authentication provider, profile image, account timestamps, subscription flags, and user preferences.
  • Authentication data: information returned by authentication providers such as Firebase Authentication and Google sign-in, including email, name, and profile image when available.
  • Creator, gameplay, and community content: prompts, stories, chats, choices, comments, uploaded images, audio, video, overlays, metadata, game drafts, publishing settings, creator applications, and other submitted content.
  • Generated and published game data: generated scenes, beat content, controls, trailers, clips, thumbnails, share links, launch assets, status flags, moderation data, and creator attribution.
  • Billing and purchase data: plan selection, billing address provided at checkout, Stripe customer/subscription identifiers, transaction state, and related subscription metadata. We do not store full payment card numbers in our application.
  • Support, waitlist, and outreach data: names, email addresses, company names, messages, referral context, social links, follower-count signals, waitlist metadata, and notification-list signups.
  • Usage, device, and diagnostic data: IP address, browser and device details, user agent, language, approximate locale, timezone, page URLs, referrer, timestamps, session identifiers, screen resolution, and similar telemetry.
  • Marketing and conversion data: UTM parameters, campaign IDs, referring pages, creator attribution, CTA views and clicks, checkout starts, application starts, subscription outcomes, and related attribution events.

Please do not upload sensitive personal information, regulated data, or confidential third-party material unless you are clearly authorized to do so and it is appropriate for the Services.

3. How We Receive Information

We receive personal information from several sources:

  • directly from you when you create an account, upload content, publish a game, subscribe, apply, or contact us;
  • automatically from your browser, device, cookies, local storage, game sessions, and analytics integrations;
  • from third parties such as Firebase/Google authentication, Stripe, analytics providers, AI/media providers, email providers, and anti-abuse tools;
  • from other users or public sources when they share, tag, embed, or discuss content connected to your games or creator profile;
  • from creator application review tools, including social-link parsing and follower verification workflows.

4. How We Use Personal Information

We use personal information to operate and improve the Services, including to:

  • create and manage accounts, authenticate users, and secure the Services;
  • generate, store, render, host, and publish games and related media;
  • process creator applications, review submissions, manage moderation, and enforce platform rules;
  • process subscriptions, billing, cancellations, refunds, and support interactions;
  • send transactional, operational, legal, and optional marketing communications;
  • measure product usage, campaign performance, creator funnels, subscription funnels, and public-game performance;
  • detect fraud, abuse, scraping, chargeback risk, and other security or legal issues;
  • comply with legal obligations and protect the rights, safety, and systems of Gameer, our users, and third parties.

If you are in the EEA, UK, or Switzerland, we generally process personal data on the following legal bases as applicable: performance of a contract with you, our legitimate interests in operating and protecting the Services, your consent, and compliance with legal obligations.

You can opt out of non-essential marketing emails using the unsubscribe mechanism in those messages. We may still send transactional, security, billing, support, and legal notices even if you opt out of marketing communications.

5. Public Content, Profiles, and Published Games

If you publish a game, enable sharing, use embeds, or maintain a public profile, information such as your creator name, username, profile image, game title, metadata, thumbnails, clips, launch assets, game links, play stats, and related attribution may be visible to other users or to anyone with the link or embed.

Public content may be indexed, cached, screenshotted, shared, or reposted by third parties outside our control. Editing or deleting the original content does not guarantee immediate removal of public copies, caches, shared links, screenshots, or embedded instances.

6. How We Share Information

We share personal information only as needed to provide the product, process transactions, protect the Services, or comply with law.

  • Infrastructure and account providers: Firebase, Google services, cloud hosting, storage, CDN, and related technical providers.
  • Payment providers: Stripe and related billing systems.
  • AI and media-generation providers: providers such as OpenAI, Anthropic, Replicate, and other media-generation or analysis vendors used to fulfill your requests.
  • Analytics and advertising providers: providers such as Google Analytics, PostHog, Hotjar, Reddit Pixel, and attribution tools.
  • Communications and operations providers: email, SMTP, support, notification, and Slack-based operations tooling.
  • Business transfers and advisers: in connection with financing, diligence, merger, sale, restructuring, or similar transactions.
  • Legal and safety disclosures: when required by law, legal process, or to protect rights, safety, security, and fraud-prevention interests.

Disclosures of device identifiers and internet activity to advertising or analytics providers can constitute sale, sharing, or targeted advertising under state privacy laws, even without a monetary payment. Use Cookie Settings in the site footer to reject analytics and marketing technologies, or contact support@gameer.ai to exercise an applicable opt-out right. Private creation records are not offered for sale as datasets under this policy.

Depending on the context, recipients may process information as our service providers, independent controllers, or business partners under their own terms and privacy notices. Publicly shared or embedded content may also be accessed by search engines, platforms, and other third parties outside our control.

7. Cookies, Local Storage, Analytics, and Advertising

We use cookies, local storage, session storage, and similar technologies for essential product functions such as authentication state, security, consent preferences, game or session continuity, creator workflow state, and saved settings.

Subject to your cookie choices, we also use analytics and marketing technologies such as Google Analytics, PostHog, Hotjar, referral tracking, attribution storage, and Reddit Pixel. These tools help us measure product usage, CTA performance, creator conversion, checkout flow, and campaign effectiveness.

You can change or withdraw optional cookie choices through Cookie Settings in the site footer. Where a browser sends Global Privacy Control, our website cookie controls keep optional analytics and marketing disabled for that browser. This is distinct from a browser's older Do Not Track setting. Browser storage controls can also limit cookies, although blocking essential storage may affect sign-in or saved work. Contact us for account-level opt-outs or help when a control is unavailable.

8. AI Features and Uploaded Content

When you use AI or media-generation features, prompts, chat context, uploaded files, and related metadata may be sent to third-party providers so the requested output can be generated or analyzed. That may include images, audio, video, scene descriptions, narrative instructions, or gameplay context.

Do not submit personal data you are not authorized to use, confidential third-party information, or material you would not want processed by those providers. You are responsible for reviewing outputs before publishing or relying on them.

Saved creation records: notice at collection

When you submit content or use creation tools, we save prompts, scripts, uploaded images and other media, character and style selections, saved project revisions, generated results, and editing and review actions. Where supported, we also save the observable requests and responses exchanged with generation providers, model and tool identifiers, timestamps, status changes, errors, usage, costs and links between those steps. Coverage varies by tool; a saved activity event does not mean a generation or payment succeeded.

  • Account and project identifiers: associate saved work, activity, and access rights with the correct account or session.
  • Submitted and generated content: prompts, uploads, edits, images, audio, and video support the generation you request, draft restoration, publication review, and authorized playback.
  • Activity and technical records: tool requests, responses, statuses, errors, timestamps, usage, and costs support troubleshooting, reliability, billing reconciliation, security, and service improvement.

Uploads and free text can contain personal or sensitive information about you or others. Submit only information needed for your creation and for which you have appropriate rights. Do not put passwords, payment-card numbers, government identifiers, bank details, or tax documents in prompts or uploads. Use the designated secure payment or payout flow when that information is required.

These records are collected as part of operating the service, without a separate optional analytics checkbox. We use them to deliver and restore saved work, process and reconcile usage, provide support, investigate abuse or failures, and review and improve product quality. Authorized personnel and service providers may access them for these purposes. Optional advertising and analytics controls do not turn off records needed to operate your project.

Operational records are kept in access-controlled databases and storage, including Google Firebase and Cloudflare, with identifiers linking an account, project and generation request. Providers receive the content needed to fulfill a request. Private project records are not publicly searchable merely because you create a movie. We filter known credentials and sensitive fields from generation traces; they are not intended to contain passwords, full payment card details or hidden model reasoning. Personal information can still appear in submitted text and media, so these records are not described as anonymous.

Gameer does not currently use these operational records for model training or sell them as datasets. Any future additional use requires its own rights and privacy assessment and the notices and choices required by applicable law. We do not treat a change to these terms as retroactive permission for a new use of existing records.

These records are disclosed to the infrastructure, generation, and operational providers described in How We Share Information as needed for those services, not for unrelated targeted advertising. Retention depends on the record's purpose and the criteria in Retention. Optional advertising identifiers and their opt-out controls are described separately in Cookies and Advertising. Merely continuing through the creator does not provide consent to optional tracking, sensitive-data uses requiring consent, or future unrelated data uses.

We retain these records according to the purposes and exceptions in the retention section, including project recovery, support, security, billing and legal obligations. To request access, correction or deletion, contact support@gameer.ai. Your applicable privacy rights remain available.

9. Retention, Deletion, and De-Identification

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, support published or shared content, process payments, enforce our agreements, investigate abuse, comply with law, and resolve disputes.

If you delete your account or ask us to delete information, we will delete or de-identify data we control unless we need to retain it for security, fraud prevention, billing, tax, legal compliance, backup, recovery, moderation history, or the continued operation of public or shared experiences.

Retention criteria depend on the category: account details and saved drafts support your active account and requested access; generation and editing records support restoration, error investigation, and transaction reconciliation; payment, agreement, and dispute records support applicable accounting, tax, fraud-prevention, and legal obligations. We do not keep identifiable records indefinitely merely because they might have future commercial value. A continuing need must relate to a disclosed purpose or legal requirement.

Deleting a draft or account is not the same as a request covering all associated records. To request deletion across linked creation records, contact support@gameer.ai with your account email and, if known, the project. Do not send identity documents or sensitive identifiers by email. We will assess the request under applicable law and explain any permitted exception. Where a lawful backup exception applies, copies may remain restricted until deletion or replacement; independent third-party copies may be outside our control. These limitations do not remove your statutory deletion rights.

10. Security

We use administrative, technical, and organizational measures intended to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security. You should also protect your account credentials and use appropriate security practices on your own devices.

11. International Processing and Transfers

Gameer and our providers may process information in the United States and other countries where we or our service providers operate. Those countries may have data- protection laws that differ from the laws where you live.

When required by applicable law, we will use recognized transfer mechanisms for cross- border data transfers, which may include adequacy decisions or contractual safeguards.

12. Your Rights and Region-Specific Notices

We may need to verify your identity before acting on a request. You or an authorized agent may submit requests by emailing support@gameer.ai. We may request information reasonably necessary to verify your identity, authority, and the scope of your request, and we may deny or limit a request where permitted by law, including where an exemption applies or we cannot verify the request.

Provide the email associated with your account and the right you wish to exercise. We will respond within the time required by the law that applies and explain any lawful extension or refusal. Where available, you can appeal a refusal by replying with the subject Privacy appeal. You may also complain to the relevant regulator. Opting out of sale, sharing, or targeted advertising does not require creating an account or supplying identity-verification documents.

EEA, UK, and Switzerland

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to certain processing, receive portability of certain data, withdraw consent, and lodge a complaint with your local supervisory authority. UK users may complain to the Information Commissioner's Office.

Where we rely on consent, you may withdraw it at any time, although that does not affect processing already carried out. Where we rely on legitimate interests, you may object where applicable and we will consider your request under the governing law.

California and Other U.S. State Privacy Laws

Depending on the state law that applies, you may have rights to know/access, correct, delete, and obtain a copy of certain personal information, and to opt out of certain sales, sharing, or targeted-advertising disclosures. Where available, you can use our cookie controls to limit analytics and marketing cookies. We will not unlawfully discriminate against you for exercising a privacy right.

We do not knowingly sell or share the personal information of consumers we know to be under 16 years old without the opt-in authorization required by applicable law. If you use an authorized agent, we may require proof of the agent's permission and may still ask you to verify your identity directly where permitted by law.

Canada

If Canadian privacy law applies, you may request access to personal information we hold about you and ask us to correct inaccuracies, subject to applicable exceptions.

Brazil

If the LGPD applies, you may have rights to confirmation of processing, access, correction, anonymization, blocking, deletion in applicable cases, portability, information about sharing, and information about the consequences of withholding consent, subject to legal limitations.

Australia

If the Australian Privacy Act applies, you may request access to and correction of personal information we hold about you and may complain to the OAIC if you believe your privacy rights have been infringed.

13. Children and Age-Sensitive Use

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without authorization required by law. If you believe a child under 13 has provided us personal information, contact support@gameer.ai and we will investigate and take appropriate action.

If a higher age threshold applies where you live, you should use the Services only with the consent or supervision required by local law.

14. Changes to This Policy and Contact

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and may provide additional notice when required. If we intend to use previously collected personal information in a materially different way than described here, we will provide additional notice or obtain consent when required by applicable law.

Privacy questions, complaints, and rights requests should be sent to support@gameer.ai.